HR Managed Services
Supporting you every step of the way
Our Managed Services team provide systems-agnostic support tailored to your organisation to help manage your day-to-day technical HR operational tasks. We analyse your operations to provide seamless support including help desk ticket handling, troubleshooting with your vendor and recommending tactical improvements. With our comprehensive management, your team can focus on strategic priorities while we handle the operational details.
Here are some examples of how our HR managed services can assist you:
- Administration support
- Support desk ticket requests
- Release management
- Learning curriculum creations
- Skills alignment
- Annual performance review preparation
- Requisitions process updates
- Core data reviews and integrity
- API integrations, data feeds and manual file loads
- User authentication, for example Single Sign On (SSO)
Our approach ensures access to our expertise and support whenever required, without the constraints of rigid schedules or predefined services.
Our commitment to you is simple: to provide friendly, flexible and effective support that alleviates administrative burdens and delivers real results.
Vitro offer comprehensive, systems-agnostic services to support you and maximise efficiency across your HR operations.
Our approach to managed services
How we work...
Our expertise
Vitro has extensive experience of global programs and can advise and support on a number of products including:
- Agresso' ERP
- Cornerstone
- Harri
- HiBob
- Itrent
- Phenom Recruitment CRM
- Oracle LMS
- ServiceNOW HR
- Workday
Why work with us
At Vitro we are passionate about enabling employees to transform their work lives by humanising HR technology and putting people at the heart of our process.
Our team specialise in implementing HRIS systems such as Cornerstone OnDemand and HiBob for businesses of all sizes, including well-known brands like Electrolux, Trainline and NFU Mutual. 85% of our customers choose to work with us for ongoing support.
We offer our clients a tailored approach, working collaboratively to craft unique implementation plans and fostering transparent and supportive long-term partnerships.