Services

SaaS Governance Alignment and Guidance
When working with an on-prem or SaaS product how do you ensure continuity? How do you manage software releases? Which role becomes the product owner? What are their responsibilities? Let us walk you through the product journey and prepare you for adoption.

Change Management Alignment and Guidance
A change management framework will ensure that project success is measureable. This service establishes the fundamentals for change management, the key roles, communication, impacts, audiences and message plans.

Business Process Advisory and Alignment
Pre-alignment for process engineering when moving to a new system is crucial to success. Whether you are considering Learning, Recruitment, Performance, Succession, Compensation, Extended Enterprise, or Onboarding then we can help you prepare.

Technical Architecture Landscape Alignment
Engaging infrastructure, active directory, middleware (API’s) and multiple data feeds are important processes to clarify. We spend time working with your technical teams to answer their questions and set the data ground work ahead of the main project.

Program Set up and Baseline Project Planning
Having made the decision to commence a project we can help you choose the appropriate approach. Should you run single system and module implementation or multi-phases and system workstreams? When should you align resources and set your target?

Platform Optimisation Health Check
If you’ve worked with Cornerstone for a while you may have missed enhancements. Maybe you’ve changed company structure. Do you need to make permissions, groups or OU changes? This service enables us to review your configuration and provide recommendations.

Portfolio Programme Management
Cornerstone and Agresso are often part of larger work programmes with many dependencies. Working with multiple vendors requires an experienced team. We provide programme management for both Cornerstone and Agresso projects.

Project Management
Project Management focuses on your implementation success and ensures your project engagement is maintained to a high standard throughout. This role is responsible for delivering the statement of work and helping to manage your success.

Technical Project Management
In line with the project manager, the technical manager is solely focused on your technical delivery. They will lead integration planning and work closely with your IT project manager(s).

Business Process Functional Consulting
Understanding your business processes and culture are essential. We specialise in Cornerstone’s CoreHR, Performance, Learning, Recruitment and Onboarding, Succession and Compensation. We can collaborate and deliver your vision.

Technical Integration Consulting
A role supporting single sign on, inbound and outbound data feeds and historical and master data loads. A key part of the team helping you to migrate onto Cornerstone and remain connected to your data.

API Technical Integration Consulting
API’s are effectively a real-time data integrations. Running system-to-system integrations or using a middleware solutions. Either carrying the data or and transforming it on route. This can optimise your integration layer. We build, advise and provide direction on middleware.

Custom Welcome and Web Page Design
Enhancing the user experience through exciting and engaging custom pages helps drive adoption. If you want to launch with a video from your CEO, or bring your brand alive, we can help.

Localisation & Deployment Support
Having completed your implementation you may need some extra support to set up permissions, groups, languages for a wider deployment. We can match this service to your needs.

Systems Training
We provide tailored onsite training services for your teams across each part of Cornerstone’s functionality.

Ask the Expert
An on-call functional or technical consulting service. For example, we can configure a new requisition workflow, enhance your Succession Matrix, upgrade your Single Sign On (SSO) certificate, add additional fields to your Incoming Data Feed (IDF) or be an independent sounding board for ideas.

Quarterly Release Management
The release management process reviews your portal and checks for possible release impacts. We send you a report showing the compulsory and optional upgrades. You decide?

Outsourced Cornerstone Administration Services
Our Outsourced Administrators are available for daily or ad hoc operational support, setting up a new learning curriculums, new development plans for this year or just helping to manage your support cases.

Maturity Services
Prefer to have an annual agreement where you can pick and choose the services you require? Our essentials pack covers release management support, training days and access to on-call ask the expert support, plus an annual optimisation review.