Case Study: 
Slough Borough Council

The Power of Consultancy

Consultancy offers expert guidance and strategic insights to organisations, enabling them to navigate complex challenges, optimise their operations, and achieve their goals more efficiently.

Our client, Slough Borough Council, were looking for expert support to implement and optimise their new Cornerstone LMS platform.

That’s where we came in.

 

The Challenge

Slough Borough Council faced the daunting task of migrating from their existing LMS, Learning Pool, to Cornerstone On Demand. This involved transferring historic training records for existing staff and setting up a new, efficient LMS. The Council needed to understand the capabilities of their new system and align it with their specific requirements, all while managing a complex data migration process. They sought a partner who could not only handle these technical challenges but also provide strategic insights and ongoing support.

The Solution

Our consultancy team leaped into action, providing the necessary expertise and support to navigate this challenge. Our approach was comprehensive and tailored to the Council’s needs. We began by asking the right questions to help the Council understand how their new systems could support their specific goals.

We provided detailed guidance on how to set up and optimise their systems, and even conducted step-by-step training sessions on data preparation and migration. 

How did we get there?

Our structured approach was methodical and thorough. We guided the Council through the data preparation process, specifying the content and format of the data files needed for migration.

Our team handled the actual migration, ensuring a smooth and error-free transfer. We worked closely with the Council to tailor the Cornerstone professional skills library to their needs. To ensure accuracy and completeness, we carried out pilot tests and audit reports, allowing for a quick and successful launch with mandatory training content.

Since the initial launch over 5 years ago, our team has continued to support Slough Borough Council, assisting with loading and launching the professional skills library, setting up 1:1s and performance appraisals, and providing bespoke business reporting.

We also helped train the Council to manage their own systems, reducing maintenance costs, empowering them to become self-sufficient and increase their internal expertise. 

 

The Results

The smooth transition to their new learning systems and continued advisory services has yielded significant results for Slough Borough Council's HR operations and strategy. Below are some key outcomes from our partnership:

Seamless migration

Our thorough and systematic approach ensured a smooth migration to the new LMS, enabling a swift launch of mandatory training content. This minimised downtime and allowed the Council to maintain uninterrupted learning and development activities.

Self-sufficiency

Our focus on training and empowerment increased the Council's internal expertise and made them more self-sufficient. Empowering the Council to manage the system themselves also helped reduce the cost of ongoing maintenance.

Value for money

Our flexible contract enabled the Council to flex between administrative and consultancy time as and when required. Through buying a schematic of hours we were able to offer the Council greater value for money. 

“They are not just partners but valued members of Slough Borough Council's L&D team. I have no hesitation in highly recommending Vitro to any organisation looking for a results-driven consultancy.”

Edwin Fernandes, Workforce Development Manager, Slough Borough Council

The Conclusion

The power of consultancy lies in equipping organisations with the tools and guidance they need to succeed. This case study underscores our commitment to building strong relationships, delivering exceptional service, and empowering our clients. Slough Borough Council’s successful transition and ongoing satisfaction are a testament to our capabilities and approach.

If you’re looking for expert guidance and support to enhance your systems and achieve long-term success, contact us directly at engage@vitroglobal.com.

Contact us

Telephone: 020 8249 7343

E-mail: engage@vitroglobal.com

Address: Lygon House, 50 London Rd, Bromley BR1 3RA

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